Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

We positively welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We also welcome applications from, LGB and Trans and non-binary candidates. We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Head of Advice Quality
£65,388 plus £3,520 London allowance if applicable.
Full-time, permanent
Location - Flexible
Job ref - 000842

High quality advice and excellent client outcomes are at the very core of the service we provide and m...

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